Archive Storage for the City, Central & North London - FAQs

What areas do you cover?
Please see the map on this page, this is an indicator of our main service operation areas, and also shows some of the range of services that we can provide.

How do I get a quotation?
Online via our accounts page (click here); or please contact our office on 0800 45 49 53; or send us an email (click here) with some brief details: if you would like us to visit your office & discuss the options then one of our staff will arrange a convenient time for us to visit, & then we can provide a quote for what you actually need.

How do we open an account & when do we get a copy of your Terms & Conditions?
To open an account, please (click here). We will provide you with a quotation which if accepted will then be put for your approval in a contract together with our terms & conditions, which are of course printed in a readable font size! (Please note our terms are fair, tested & approved and are based on best Industry Standards).

What is included in a quotation?
Our quotation will provide all the prices for the services you requested, and these prices are then guaranteed for 12 months from the date of the contract.

How much notice do I need to give to set up a service contract?
If you need an urgent response we will respond to all new enquiries asap, Monday to Friday within office hours, subject to our ongoing commitments. As soon as you have accepted our quote we will then promptly arrange the delivery of the service requested.

Will our records & data really be safe in your storage area?
Security & Confidentiality are the most important issues in the off site storage industry today, as you will see we take great care to ensure we are safe & secure 24/7. (click here)

Why is it better to store my records off site, what can you add to our current business set up?
You save on expensive office space & furniture, you add extra security against a range of threats, and you still meet the Legal demands for the statutory retention of documents. We also offer a one stop shop for a range of other storage & transport related services.

Why are the storage prices different depending on the box sizes?
The bigger the box, the more storage space it will occupy, the smaller the box, the less space it will occupy. All clients have different needs that can be best accommodated in a particular size of box suitable to their needs.

Self storage looks a cheaper option, what’s the actual difference in service options?
There is a very big difference in service levels, with self storage there may be hidden charges & you are responsible for all the work needed to run a secure & efficient archive, so your staff will have to leave the office every time access is needed to your self storage unit to carry out all the normal tasks. Archiving with off site storage is really not expensive, & provides much more value for your money than self storage.

What is the minimum number of boxes that you will accept to open an account?
There is no minimum box storage requirement at Archive123, we welcome all potential clients. However please note, new boxes are sold in bundles of ten.

Will your staff come with boxes to pack our documents, or do we have to do it?
Yes if you want us to carry out this service just let us know. Alternatively we will deliver the empty boxes to you in advance so that you can do the packing yourselves. When the boxes are packed & ready we will arrange a convenient collection time.

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Thank you for considering Archive123 The Secure Storage Solution for London.


0800 45 49 53 or contact us by email. We will take care of your Storage needs.